I can access Firefly on my District Login but not my Classroom Account

Question

Hello,

I can access Firefly on my District Login but not my Classroom Account. I am logging into both accounts using Google single sign-on. I spoke with my IT department, and they said that Firefly is enabled. Why can I not access it in my classroom account? I want to show teachers how to use it in their classrooms, but I do not have access to my classroom account.

kglad · Answer

your admin needs to trouble shoot that. ie, they need to enable firefly for the problematic account. if that's already done, they should contact adobe help.

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