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Benymin5C33
Participant
Nov 19, 2020 6:25 AM UTC
Question

I can't download Adobe After Effects. It gives no error message either.

I recently got the Education Creative Cloud, and I have practically installed everything, except After Effects. Every time I open creative cloud and try to install after effects, it goes up till 5% then says *Installation failed*. Yes, my laptop is a 64 Bit, and when I look into After Effects, it says compatible with my laptop. Please help!

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4 replies

Mylenium
Mylenium
Legend
Nov 19, 2020 12:00 PM UTC

As I said - actual system info plus the install logs:

 

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html

 

Mylenium

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    Benymin5C33Author
    Participant
    Nov 19, 2020 8:02 AM UTC

    Also i cant get Premier Rush EITHER. This is BS.

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    Mylenium
    Mylenium
    Legend
    Nov 19, 2020 7:51 AM UTC

    Without actual system info and other details such as the relevant install logs we can't tell you much.

     

    Mylenium

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    Benymin5C33Author
    Participant
    Nov 19, 2020 8:17 AM UTC

    so what information do you need to understand. I'm pretty ok at it so I can tell you

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