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Participant
Jun 29, 2023 7:39 PM UTC
Answered

I can't find the download button for adobexd in my Creative Cloud Desktopn (CCE membership)

我在 Creative Cloud Desktop 中找不到 adobexd 的下載按鈕

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SuJoshiCorrect answer
Community Manager
Jun 30, 2023 3:15 PM UTC

@Kill30797974q9ku The XD app will be available after 24 hours once the admin assigns the license under your account.

Kindly look for the XD application under the Apps Panel only. It is no longer available under UX/UI section.

You need to sign out and log in again after 24 hours. If the app is still missing, please contact your IT team, who will raise a ticket on your behalf so that the concerned can investigate the issue.

3 replies

SuJoshiCommunity ManagerCorrect answer
Community Manager
Jun 30, 2023 3:15 PM UTC

@Kill30797974q9ku The XD app will be available after 24 hours once the admin assigns the license under your account.

Kindly look for the XD application under the Apps Panel only. It is no longer available under UX/UI section.

You need to sign out and log in again after 24 hours. If the app is still missing, please contact your IT team, who will raise a ticket on your behalf so that the concerned can investigate the issue.

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kglad
Community Expert
Community Expert
Jun 30, 2023 1:56 PM UTC

i now see you have an enterprise subscription.  you should contact your admin (https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html) because they determine what apps are available to you.

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kglad
Community Expert
Community Expert
Jun 30, 2023 1:29 AM UTC

do you have an individual (not enterprise, not teams and not education) subscription?

 

do you have an all apps subscription?

 

does your computer meet specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

 

<moved from cc services>

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