I can't found adobe XD on my subscription

Forum|Forum|1 year ago
April 26, 2024
4 replies
814 views

My company bought me an adobe creative cloud subscription and adobe XD is included in it but now I can't found it in my apps. I'm logged in the right account. Can someone help with this issue?

App installs and updates

This topic has been closed for replies.

Correct answer Kevin Stohlmeyer

Adobe XD is no longer available for new subscribers.

Official reply from Adobe support "Adobe XD is no longer available for purchase as a single application but will continue to be supported for existing users. "

Ashish_Harrison

Adobe Employee

Hi @Ana Maria370060770g9v please DM me your email address, and I will fix this issue for you. Thanks!

Regards,Ashish Harrison

kglad

Community Expert

@Ashish_Harrison

what info should we give other users that have the same issue?

Kevin Stohlmeyer

Community Expert

+1 on this as it's not what we've been officially told to respond to new subscribers and not what the helpx pages state...

Kevin Stohlmeyer

Correct answer

Community Expert

Adobe XD is no longer available for new subscribers.

Official reply from Adobe support "Adobe XD is no longer available for purchase as a single application but will continue to be supported for existing users. "

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

kglad

Community Expert

conact your admin.

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