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J
James Gomez
Participant
March 19, 2014
Question

I can't get clients to update from AUSST server.

  • March 19, 2014
  • 1 reply
  • 719 views

I've setup a OS X Mavericks server to distribute Adobe updates.  Everything appears to be functioning normally.  However when I execute a command from Altiris 6.9 to a Windows 7 64 bit client RUM starts and runs for about 15 to 20 minutes.  It appears to be updating a handful of applications (CSXInfrastructure, DPS, Extension Manager CC, Ext. Mgr. CS6, Media Encoder, Flash Pro 13, and Photoshop Camera Raw 7 and 😎 and completes.  I try to run RUM remotely again and it runs for about 10 seconds and completes.  Nothing further updates.  If I launch a CC application, Photoshop or Illustrator, then run the remote RUM command again, RUM runs for about 45 minutes to an hour and updates the rest of the applications.  Why would it be doing this?

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    1 reply

    L
    LRSessions
    Participant
    March 26, 2014

    Altiris Deployment Server 6.9 has no links with HP's Real-User Monitoring system (RUM). Unless you have set up a DS 6.9 Run Script to execute RUM for some reason, DS 6.9 should have nothing to do with RUM.

    Does the HP RUM system have a client on the computers that may be interferring with the DS 6.9 client?

    J
    James GomezAuthor
    Participant
    March 26, 2014

    This isn't about HP's RUM.  This is Adobe's RUM with AUSST.  RemoteUpdateManager.exe launches and performs some of the updates but unless I launch one of the Adobe CC applications (ie. Photoshop, Illustrator) all updates do not install.  Once an app is launched RUM performs the rest of the udpates.

    L
    LRSessions
    Participant
    March 26, 2014

    Sorry. Altiris Deployment Server 6.9 has no links with Adobe's Remote Update Manager either.

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