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January 16, 2026
Answered

I canceled my plans for this year, but I'm wondering if I'll get the money back?

  • January 16, 2026
  • 1 reply
  • 87 views

Because the credit card statement still shows the payment.

 

 

Correct answer Anshul_Nautiyal

Hi @SweettearS,

Thank you for reaching out.

After checking your account, I can see that you previously had a Creative Cloud Pro plan associated with the Adobe ID you used to post this query. Please note that this plan has now been cancelled, and a refund has been initiated from Adobe’s end.

The refunded amount should be credited back to your bank account within the next few days, depending on your bank’s processing time.

I hope this helps. Please let us know if you need any further assistance.

 

Regards,
^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
January 19, 2026

Hi @SweettearS,

Thank you for reaching out.

After checking your account, I can see that you previously had a Creative Cloud Pro plan associated with the Adobe ID you used to post this query. Please note that this plan has now been cancelled, and a refund has been initiated from Adobe’s end.

The refunded amount should be credited back to your bank account within the next few days, depending on your bank’s processing time.

I hope this helps. Please let us know if you need any further assistance.

 

Regards,
^AN