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joaquinaranedac
joaquinaranedac
Participant
Feb 16, 2021 11:40 AM UTC
Answered

I cannot access AdminConsole

Since yesterday I am having problems logging into my Admin Console where all the VIPs contracted by our University are located.
We have tried with different browsers, different operating systems, different internet providers and the problem persists.



I hope you can help me. Thank you!

 

    SuJoshiCorrect answer
    Community Manager
    Feb 17, 2021 1:12 PM UTC

    Hello,

    Please confirm if you are still not able to access the admin console. I noticed a few scenarios related to the same issue specifically for MX region. Kindly contact the support team so that they can check with the concerned team about the status.

    View reply

    5 replies

    Itzelvj
    Participant
    Jul 23, 2022 4:34 AM UTC

    ive the same issue and still cant access

     

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    itzelvj8
    Participant
    Jul 1, 2022 12:15 AM UTC

    i have same problem still cant access

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      Community Manager
      SuJoshiCommunity ManagerCorrect answer
      Community Manager
      Feb 17, 2021 1:12 PM UTC

      Hello,

      Please confirm if you are still not able to access the admin console. I noticed a few scenarios related to the same issue specifically for MX region. Kindly contact the support team so that they can check with the concerned team about the status.

      Translate
        Nicola Borbone
        Participant
        Feb 3, 2022 9:30 AM UTC

        I have the same problem here in Italy. I cannot login into admin console to redistribute Adobe CC licences. Please help me fixing it.

         

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