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Participant
Nov 27, 2020 9:36 PM UTC
Answered

I cannot cancel my Adobe Account/Subscription (Enterprise via university)

Hi there, 

I have a problem cancelling my Adobe subscription which I signed up for through my last university.

I cannot contact an administrator via Adobe and I cannot contact Adobe support.

Can anyone help me with this or has had a similar issue?

Thanks in advance!

 

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Test Screen NameCorrect answer
Legend
Nov 28, 2020 9:14 AM UTC

You need to contacty your last university, if they started the subscription, as they administer it. Don't contact Adobe.

1 reply

Test Screen NameCorrect answer
Legend
Nov 28, 2020 9:14 AM UTC

You need to contacty your last university, if they started the subscription, as they administer it. Don't contact Adobe.

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