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Placer_ETG
Participant
August 6, 2013
Answered

I cannot get Acrobat XI Pro to install using CCP

  • August 6, 2013
  • 2 replies
  • 1243 views

When I add the Acrobat XI Pro to the install package using CCP, it does not install.  The folder is there in the program files but there is no Acrobat application.  I also noticed that in the package folder the size of the Acrobat folder is only 500K.  I have tried creating two different packages and still get the same results.

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Correct answer akshay

Hi,

Please open command prompt and navigate to the exceptions folder in the command prompt, Once in the exceptions directory please run the following command to initialise Acrobat Pro installation:

ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US

2 replies

di-adminc31395943
di-adminc31395943
Participant
October 26, 2015

Your command line seems to be wrong spelled ...

you should replace --installLangauge by --installLanguage

Hope it helps

A
akshayCorrect answer
Participating Frequently
August 7, 2013

Hi,

Please open command prompt and navigate to the exceptions folder in the command prompt, Once in the exceptions directory please run the following command to initialise Acrobat Pro installation:

ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US

A
akshay
Participating Frequently
August 7, 2013

After the installation is complete, it will come up with Return code 0, which means the installation is successfull.

And you will have Acrobat shortcut on your desktop as well as in your programs.

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