I cannot install Creative Cloud. I get a P202 error. Can anyone help?

Forum|Forum|7 years ago
August 1, 2019
4 replies
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Creative Cloud Apps or products

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debbiem78399542Author

Participant

I don't think its my disk space as I have 461.51GB free of 499.96GB?

sarfraz

Adobe Employee

Thanks, debbiem78399542 for the update

could you please share the logs from the effected machine using the below-mentioned link so that we can investigate this further

How to use the Creative Cloud Log Collector tool

debbiem78399542Author

Participant

I have the log file but I can't attached them to this thread? It's not letting me.

And I can't send the log file to Adobe as I have not been able to install creative cloud yet.

sarfraz

Adobe Employee

Hi debbiem78399542

As per the screenshot you shared, this error is likely due to insufficient disk space; so request you to check the available disk space first on the primary Hard Disk / C Drive.

Please make sure, the free space is at least 500 MB.

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