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DeanSaulsCA
DeanSaulsCA
Participating Frequently
May 24, 2023 4:19 PM UTC
Answered

I cannot install Photoshop Beta and Beta Apps are not available in Creative Cloud Menu

I had the beta menu button last week now it has dissappeared for no reason. I have uninstalled all adobe products including Creative Cloud. I still do not have a (Beta) option. Please help

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    Nikhil R Gupta
    Nikhil R GuptaCorrect answer
    Legend
    May 27, 2023 3:58 AM UTC

    @DeanSaulsCA You may check this forum post. It has some steps to edit the Serviceconfig file if this is causing the issue.

    beta apps not showing 

     

    Else as suggested, you may connect with any of the Admins and request the package with Beta apps.

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    7 replies

    Nikhil R Gupta
    Nikhil R GuptaCorrect answer
    Legend
    May 27, 2023 3:58 AM UTC

    @DeanSaulsCA You may check this forum post. It has some steps to edit the Serviceconfig file if this is causing the issue.

    beta apps not showing 

     

    Else as suggested, you may connect with any of the Admins and request the package with Beta apps.

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    rpandita
    rpandita
    Inspiring
    May 25, 2023 3:48 PM UTC

    Hi DeanSaulsCA

     

    Create a Package from Admin Console and make sure the Enable install of beta apps is selected - https://helpx.adobe.com/enterprise/using/customize-creative-cloud-app.html#enable-beta-app-install 

     

    Install the package on your machine, and that should do the trick

     

    Regards

    Rohit

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      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      May 25, 2023 3:57 PM UTC

      @rpandita an Admin would have to do this not the end user.

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        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        May 25, 2023 2:02 PM UTC

        @DeanSaulsCA 

         

        (and, if your admin has questions about this, they can check the photoshop forum which has extensive discussions about this.)

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          Kevin Stohlmeyer
          Community Expert
          Kevin StohlmeyerCommunity Expert
          Community Expert
          May 24, 2023 6:32 PM UTC

          Hi @DeanSaulsCA are you in an Enterprise, Educational or Teams managed account?

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            DeanSaulsCA
            DeanSaulsCAAuthor
            Participating Frequently
            May 25, 2023 12:13 PM UTC

            Hi Kevin, I am in Educational. But others on campus who uses Adobe Creative CLoud Betas as an option in their menus. I had it in the menu, and also had the previous version of the beta Photoshop then they dissappeared about 1 week ago. Thank you for your help.

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              Kevin Stohlmeyer
              Community Expert
              Kevin StohlmeyerCommunity Expert
              Community Expert
              May 25, 2023 12:41 PM UTC

              Hi @DeanSaulsCA contact your plan administrator - they may have inadvertently or by choice turned off betas.

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