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Participant
Nov 21, 2022 9:11 PM UTC
Answered

I cant assign any licences

I assign them, but the welcome emails dont get sent and the users can activate them. Anybody got a fix for this?

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kglad
kgladCorrect answer
Community Expert
Nov 21, 2022 9:29 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

3 replies

kglad
Community Expert
Community Expert
Nov 21, 2022 9:18 PM UTC

all users?

 

email addresses are all correct?

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Participant
Nov 21, 2022 9:19 PM UTC

All user, not-dependent of the email provider. The licenses are all valid.

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Nov 21, 2022 9:29 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

Translate