Skip to main content
S
Spoaller24894594w8un
Participant
November 21, 2022
Answered

I cant assign any licences

  • November 21, 2022
  • 1 reply
  • 270 views

I assign them, but the welcome emails dont get sent and the users can activate them. Anybody got a fix for this?

    This topic has been closed for replies.
    Correct answer kglad

    open the support tab on your admin console > start chat or start case or request expert session.

     

    https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 21, 2022

    all users?

     

    email addresses are all correct?

    S
    Spoaller24894594w8unAuthor
    Participant
    November 21, 2022

    All user, not-dependent of the email provider. The licenses are all valid.

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      November 21, 2022

      open the support tab on your admin console > start chat or start case or request expert session.

       

      https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices