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Correct answer Bani Verma

Hi @strong_Wish3962,

 

This is a network connectivity issue when the app occasionally fails to connect with Adobe servers and runs into this error.

To resolve this, try these solutions given here: https://adobe.ly/4kZVRJD.

 

Let us know if this helps.

 

Thanks,
^BS

2 replies

Abambo
Community Expert
Community Expert
June 28, 2025

If you are on a corporate network, it may well be that your IT is blocking some Adobe related addresses. 

ABAMBO | Hard- and Software Engineer | Photographer
Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
June 27, 2025

Hi @strong_Wish3962,

 

This is a network connectivity issue when the app occasionally fails to connect with Adobe servers and runs into this error.

To resolve this, try these solutions given here: https://adobe.ly/4kZVRJD.

 

Let us know if this helps.

 

Thanks,
^BS