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Bani Verma
Bani VermaCorrect answer
Legend
Jun 27, 2025 2:27 PM UTC

Hi @strong_Wish3962,

 

This is a network connectivity issue when the app occasionally fails to connect with Adobe servers and runs into this error.

To resolve this, try these solutions given here: https://adobe.ly/4kZVRJD.

 

Let us know if this helps.

 

Thanks,
^BS

2 replies

Abambo
Community Expert
Community Expert
Jun 28, 2025 6:29 AM UTC

If you are on a corporate network, it may well be that your IT is blocking some Adobe related addresses. 

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ABAMBO | Hard- and Software Engineer | Photographer
Bani Verma
Bani VermaCorrect answer
Legend
Jun 27, 2025 2:27 PM UTC

Hi @strong_Wish3962,

 

This is a network connectivity issue when the app occasionally fails to connect with Adobe servers and runs into this error.

To resolve this, try these solutions given here: https://adobe.ly/4kZVRJD.

 

Let us know if this helps.

 

Thanks,
^BS

Translate