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상철박33656622
Participating Frequently
November 24, 2017
Question

I get an error when uploading a CSV file from the CCE console.

  • November 24, 2017
  • 5 replies
  • 1569 views

Hi,

I get an error when uploading a CSV file from the CCE console.

Where is the problem?

I need to upload the CSV file of 160 CCT users to the CCE console.

This topic has been closed for replies.

5 replies

rpandita
Inspiring
November 24, 2017

Hi Sang chul Park,

What is the error message, can you check that from the console and share it with us.

~Rohit

상철박33656622
Participating Frequently
November 24, 2017

When you click View Results, the message item says Data analysis error (for example, incorrect role or product configuration). The CSV sample provided by CCE is not enough information. For example, for complete products, it is confusing to indicate whether All apps should be labeled All apps - 100GB. Thank you for your guide.

rpandita
Inspiring
November 24, 2017

I have checked your dashboard, please change product configuration to  All basic app plans - 100 GB configuration

~Rohit