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ScatterBrain
Participant
May 21, 2026
Answered

I graduated how do I log into my school account?

  • May 21, 2026
  • 1 reply
  • 28 views

Hello

I just graduated and the app keeps prompting me to sign in with the school account instead of the email page. I tried this and nothing changed.

    Correct answer BaniVerma

    Hi ​@ScatterBrain, and congratulations on graduating!

     

    We know the transition out of school can come with a few unexpected technical bumps, so we can get this sorted out for you.

     

    To point you in the right direction, two quick questions:

    1. Are you signing in with your school email address or a separate personal email?

    2. Do you have a personal Adobe account set up?

     

    The account chooser that lets you pick between "Personal account" and "Company or school account" only appears when the email you're entering is linked to both a personal Adobe account and a school account. If your email is only associated with your school account, the app will route you straight to school sign-in without showing the chooser, which sounds like what you're seeing.

     

    If you want to continue using Adobe independently after graduation, the simplest path is to sign in with a personal email address (not your school email) and set up or access a personal Adobe account. You can do that at https://adobe.ly/3ReUNYF by selecting Sign in and then Create an account.

     

    Share those details when you get a chance, and we'll take it from there!

     

    Thanks,
    ^BS

    1 reply

    BaniVermaCommunity ManagerCorrect answer
    Community Manager
    May 22, 2026

    Hi ​@ScatterBrain, and congratulations on graduating!

     

    We know the transition out of school can come with a few unexpected technical bumps, so we can get this sorted out for you.

     

    To point you in the right direction, two quick questions:

    1. Are you signing in with your school email address or a separate personal email?

    2. Do you have a personal Adobe account set up?

     

    The account chooser that lets you pick between "Personal account" and "Company or school account" only appears when the email you're entering is linked to both a personal Adobe account and a school account. If your email is only associated with your school account, the app will route you straight to school sign-in without showing the chooser, which sounds like what you're seeing.

     

    If you want to continue using Adobe independently after graduation, the simplest path is to sign in with a personal email address (not your school email) and set up or access a personal Adobe account. You can do that at https://adobe.ly/3ReUNYF by selecting Sign in and then Create an account.

     

    Share those details when you get a chance, and we'll take it from there!

     

    Thanks,
    ^BS