Hey there! I just entered grad school, and got a new Adobe License becuase of that. The license from my undergrad is about to expire but I want to save the files I made from then. How can I log into my new account and save my files from my old account? Any help would be great!
Thank you for reaching out. I’ve checked and confirmed that you have an active enterprise license associated with the Adobe ID you used to post this query. From your message, it seems you’ve started grad school and received a new Adobe license, while your undergraduate license is about to expire. You’d like to save the files created under your old account and access your new license. Please confirm if this is the issue you need assistance with.
Could you also clarify whether the Adobe ID you used to post this query is linked to your undergraduate school or your graduate school? If this account is associated with your undergraduate license, you can refer to the following guide to migrate your assets: https://adobe.ly/4mqrxsi
To access your new license, please contact your school administrator, teacher, or IT department to obtain the correct credentials for signing in.
Hope this helps. Let us know if you need further assistance.
Regards,
^AN
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