Skip to main content
Kira31526149o45c
Participant
Aug 19, 2024 6:30 PM UTC
Answered

I have a student account; can't cancel subscription or manage plan

Hello,

 

I have no option to cancel my subscription or manage my plan (the button is missing). The billing options are also not available to me; there isn't even a window for that. I logged in with my private email account and all those options were available, so this isn't a browser issue. How do I cancel my subscription?

 

This topic is closed to new replies. Start a new post to keep the conversation going.
Kevin Stohlmeyer
Kevin StohlmeyerCorrect answer
Community Expert
Aug 20, 2024 6:01 PM UTC

@Kira31526149o45c educational accounts administered through your school would be managed by the school. Contact your plan admin to cancel your account or make changes.

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

 

View reply

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
Aug 20, 2024 6:01 PM UTC

@Kira31526149o45c educational accounts administered through your school would be managed by the school. Contact your plan admin to cancel your account or make changes.

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

 

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices