Skip to main content
K
Kira31526149o45c
Participant
August 19, 2024
Answered

I have a student account; can't cancel subscription or manage plan

  • August 19, 2024
  • 1 reply
  • 172 views

Hello,

 

I have no option to cancel my subscription or manage my plan (the button is missing). The billing options are also not available to me; there isn't even a window for that. I logged in with my private email account and all those options were available, so this isn't a browser issue. How do I cancel my subscription?

 

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

@Kira31526149o45c educational accounts administered through your school would be managed by the school. Contact your plan admin to cancel your account or make changes.

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

 

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
August 20, 2024

@Kira31526149o45c educational accounts administered through your school would be managed by the school. Contact your plan admin to cancel your account or make changes.

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices