Skip to main content
mschra99627597
mschra99627597
Participant
October 11, 2015
Answered

I have an enterpirse term license that has expired. I purchased the license again but am having issues getting LR and Photoshop to work

  • October 11, 2015
  • 2 replies
  • 315 views

I purchased and ETLA license last year. A few days ago it expired and so I re-purchased. Now when using Lightroom and Photoshop it is saying my license is expired.

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer alisterblack

Are you using serialized or named-user activation?

If serialized then you may need to apply a new serial number. The Creative Cloud Packager can create a license file to do this with the 'Create License File' feature.

If named-user then you may need to sign out of your applications and sign back in with the appropriate Adobe ID.

2 replies

alisterblack
alisterblackCorrect answer
Inspiring
October 12, 2015

Are you using serialized or named-user activation?

If serialized then you may need to apply a new serial number. The Creative Cloud Packager can create a license file to do this with the 'Create License File' feature.

If named-user then you may need to sign out of your applications and sign back in with the appropriate Adobe ID.

Atul_Saini
Atul_Saini
Legend
October 12, 2015

Moving the discussion to Deployment for Creative Cloud Team, Enterprise, & CS

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices