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Participant
Jun 20, 2025 3:00 PM UTC
Question

i have issue when login adobe desktop

i am in enterprise adobe creative cloud app using with adobe creative cloud desktop updates after not able to login continously error .

5 replies

kglad
Community Expert
Community Expert
Jun 20, 2025 3:58 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
Community Expert
Jun 20, 2025 3:57 PM UTC

contact your admin 

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Participant
Jun 20, 2025 4:09 PM UTC

admin not able to solve the issue. we tried adobe creative cloud desktop all updates after that login its going MFA authentication but notificaiton not come when adobe sign in we tried multiple times. same issue happen last 10 hrs tried

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kglad
Community Expert
Community Expert
Jun 20, 2025 4:17 PM UTC

have the admin use the console to ask for help.

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