Skip to main content
peepot58730624
peepot58730624
Participant
August 9, 2019
Answered

I have problem to log in with only one PC.

  • August 9, 2019
  • 1 reply
  • 809 views

all time open PC Adobe want to re-log in, Please help me.

      Correct answer Bani Verma

      Hi,

      Your Creative Cloud subscription lets you install your apps on two devices. When you sign in to a device and Adobe detects that you have exceeded your device activation limit, you are prompted with a message indicating this. This article describes the different device activation limit scenarios and what you can do in each case: Device activation limit | Creative Cloud 2019.

      Let us know if this helps. 

      1 reply

      Bani Verma
      Bani VermaCorrect answer
      Legend
      August 9, 2019

      Hi,

      Your Creative Cloud subscription lets you install your apps on two devices. When you sign in to a device and Adobe detects that you have exceeded your device activation limit, you are prompted with a message indicating this. This article describes the different device activation limit scenarios and what you can do in each case: Device activation limit | Creative Cloud 2019.

      Let us know if this helps. 

        mariog18069450
        mariog18069450
        Participant
        May 16, 2024

        I have a similar message where the issue is not activation.  I have the Adobe subscription activated on my home and work PC.  My home PC is fine, but my work PC requires reboots and retries constantly to get to Adobe Apps only (both PCs are Windows).

         

        With my work PC, I am on 'MyWorkPC', and the message says I am activated on 'MyHomePC' and 'MyWorkPC', and I need to log out of one.  So, I'm on 'MyWorkPC', and Adobe says to run my apps, I have to deactivate 'MyWorkPC' first.  But they are the same computer!

         

        To re-iterate: I am only activated on 2 PCs, and one of the PCs constantly asks me to deactivate the same PC so that it can be activated on that same PC.

         

        If I deactivate 'MyWorkPC' to activate on 'MyWorkPC' again, half the time it works, half the time it says it can't authenticate and kicks me out.  When that fails, I have to reboot.  The same happens with Acrobat Pro, every time I open a PDF.  Imagine having to reboot every couple days because you need to read a PDF (my machine does backups, and stays on 24/7, except for the times Adobe makes me reboot).

         

        This has been going on for years with me.  Multiple tickets to Adobe, multiple times they have taken control of my computer, and multiple times they and I have complete removed and reinstalled the software.

         

        This sign in requirement to use software I pay for is the absolute worst aspect of using Adobe products.  I have started to rely more on Gimp, Inkscape, and the like.  I'm sure I'm not in the majority, but I am sure I am not alone.

         

        I wish that Adobe would just give me some key I can store, good for the length of my subscription (I will renew it annually), and use that key to access programs.  And heaven forbid I try to work without an internet connection.

         

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices