Skip to main content
J
Julie23345946u8z4
Participant
February 26, 2022
解決済み

I have purchased a team account, but No one from team has login?

  • February 26, 2022
  • 返信数 1.
  • 322 ビュー

I purchased the pro teams subscription.  It says one subscription can add up to 10 team members.

I have had added 3 additional users, and they are showing under the users tab,  but I do not see anyway to send them their login info or how to activate their account.

 

Can someone help me get my team setup?  Thank You!

このトピックへの返信は締め切られました。
解決に役立った回答 Sonam Monga

Hi,

 

Users receive an email invite only when they are assigned a license or role. And, to activate the account, the users need to click the link in this invite.

Here is how you can assign a license to a user:

https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

 

And, here is how you can assign a role to a user:

https://helpx.adobe.com/enterprise/using/admin-roles.html

 

Hope this helps!

返信数 1

Sonam Monga
Sonam Monga解決！
Legend
February 26, 2022

Hi,

 

Users receive an email invite only when they are assigned a license or role. And, to activate the account, the users need to click the link in this invite.

Here is how you can assign a license to a user:

https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

 

And, here is how you can assign a role to a user:

https://helpx.adobe.com/enterprise/using/admin-roles.html

 

Hope this helps!

契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices