I keep getting "Your organization does not allow access to third party applications." while I connect Claude to Adobe

Hi ​@alihilli ,

Thank you for your patience and staying with us on this, we're sorry this still isn't resolved. We know you've put real effort into this already, tracking down that your email had been added to another organization, revoking it, confirming your account is now on an individual subscription, and even doing a full reinstall, only to keep hitting the same wall. That's genuinely frustrating.

In cases like this, removing an account from an organization can sometimes leave associated entries behind in the system, which can keep this error in place even after everything looks correct on your end. This isn't something you can clear yourself, and our support team can look into it directly and guide you from there.

Please reach out to our support team by clicking the chat icon in the bottom right corner of this page: https://helpx.adobe.com/contact.html

When you connect with them, it helps to mention the exact error you're seeing ("Your organization does not allow access to third party applications"), that you're connecting the Adobe for creativity connector from Claude, and that you've already revoked the organization association and confirmed an individual subscription.

Please let us know how it goes, we're happy to keep helping until this is sorted.

Thanks,
^AV

thank you.

reset the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

then sign out of the cc desktop app

restart your computer 

open the cc desktop app 

if you’re prompted to sign-in, make sure you use the adobe id/password you used to confirm your adobe account showed an individual subscription.

if you’re not prompted to sign-in, use the desktop app to open one of your installed apps.  that should prompt a sign-in.  if it does not, let me know.

does your account show an individual subscription or something else, https://account.adobe.com ?