I keep getting "Your organization does not allow access to third party applications." while I connect Claude to Adobe

Question

I was trying to connect Adobe to Claude and I got this error “Your organization does not allow access to third party applications.” then I checked my account, I found that someone has put my email in their organization. I revoked this and made sure my account is a personnal account here. but the error still is showing up. some internet investigations directed me to the issue that it might be stalled from the Adobe server side. I need someone from Adobe to help me clear this from that side so I can connect Adobe and Claude from my end.

the email i’m trying to connect is alihilli87@gmail.com.

Basically, this one.

Thanks,
AH

kglad · Answer

thank you.reset the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + Rthen sign out of the cc desktop apprestart your computeropen the cc desktop appif you’re prompted to sign-in, make sure you use the adobe id/password you used to confirm your adobe account showed an individual subscription.if you’re not prompted to sign-in, use the desktop appto open one of your installed apps. that should prompt a sign-in. if it does not, let me know.

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