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Participant
May 13, 2023
Answered

I'm unable to install Adobe XD on windows 10 version 22H2

  • May 13, 2023
  • 4 replies
  • 2316 views

I'm trying to install from creativeclouds, but it keeps failing. The feedback I'm getting is "XD is'nt available for your device"

This topic has been closed for replies.
Correct answer Ashish_Harrison

Hi @Tobiloba29872687gzkx, please get in touch with your IT Admin and ask them to raise a case from the support tab. We will help you in fixing this issue. Thanks!

4 replies

Ashish_Harrison
Adobe Employee
Ashish_HarrisonCorrect answer
Adobe Employee
May 15, 2023

Hi @Tobiloba29872687gzkx, please get in touch with your IT Admin and ask them to raise a case from the support tab. We will help you in fixing this issue. Thanks!

Regards,Ashish Harrison
John Waller
Community Expert
Community Expert
May 14, 2023

If you're on a school or enterprise account, the download may be blocked by your administrator.

Participant
May 14, 2023

I'm on an enterprise plan. I would find out if the issue is from them. Thanks.

kglad
Community Expert
Community Expert
May 13, 2023

if your computer does meet specs, do you have an all  apps subscription?

Participant
May 14, 2023

I believe my computer meets the specs. I also have a valid subscription plan offered by Coursera

Peru Bob
Community Expert
Community Expert
May 13, 2023

Does your computer meet the minimum requirements for XD?

https://helpx.adobe.com/xd/system-requirements.html

Participant
May 14, 2023

Yes, it does. thanks.

kglad
Community Expert
Community Expert
May 14, 2023

contact your plan administrator