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Participant
April 25, 2026
Question

I only have one creative cloud account and it's telling me I'm not the owner of my OWN FILES. I have tried all the fixes, deleting keychain access, allowing disc access. WTF Adobe??

  • April 25, 2026
  • 0 replies
  • 2 views

Two weeks ago, I didn’t have this problem, but now every time I login to my Illustrator account, it’s telling me I don’t have access to my files because I’m not the owner. This is a personal account, with only me and I only have the one account. None of the work arounds are fixing it - I’ve deleted keychain access certificates, I’ve allowed full disc access. Just frustrated and furious that I can’t work on my own files!