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James5E12
Participant
Apr 9, 2021 3:04 AM UTC
Answered

I recently purchased the student plan for adobe creative cloud

I purchased the student plan, but now it doesn't seem to be showing up on my account any more. I can't acces any apps and I don't have the plan listed anywhere on my account. I'm sure I paid for it, I can see the transaction in my bank history. Has anyone else had this problem?

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James5E12Correct answer
Participant
Apr 9, 2021 3:27 PM UTC

nevermind, I found the issue. The transaction was pending in my account. I'm calling customer support currently tog et it resovled. Thank you

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2 replies

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Legend
Apr 9, 2021 3:09 PM UTC

From where did you purchase it?

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James5E12AuthorCorrect answer
Participant
Apr 9, 2021 3:27 PM UTC

nevermind, I found the issue. The transaction was pending in my account. I'm calling customer support currently tog et it resovled. Thank you

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