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Participant
Sep 18, 2025 10:40 AM UTC
Answered

I want to delete my personal account

My personal account mazuba@gmail.com was used to host the organisation VIP account. Then we asked that we would rather we use an organisation email address mazuba.mwiinga@marysmeals.org We were told the personal account was removed. Now i have discovered that there two accounts hosting the VIP account with these two different emails. The problem is that, the apps cant be used after installing them. Now want to delete the personal account.

Bani Verma
Bani VermaCorrect answer
Legend
Sep 18, 2025 11:51 AM UTC

Hi @mazuba_0256,

 

As you mentioned, you would like to delete your Adobe ID account. Please know that you can delete your account only if you don’t have an active subscription. 

Learn how to delete your Adobe account to permanently remove your email and assets from our systems: https://adobe.ly/4nCfJUa.

 

I hope this helps.

 

Thanks,
^BS

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
Sep 18, 2025 11:51 AM UTC

Hi @mazuba_0256,

 

As you mentioned, you would like to delete your Adobe ID account. Please know that you can delete your account only if you don’t have an active subscription. 

Learn how to delete your Adobe account to permanently remove your email and assets from our systems: https://adobe.ly/4nCfJUa.

 

I hope this helps.

 

Thanks,
^BS

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