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wengpalan
Participant
July 27, 2015
Answered

I want use AAMEE create cs6 package, but create out file is cannot install . it a Flash back

I want use AAMEE create cs6 package, but create out file is cannot install . it a  Flash back‧

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    Ashubijalwan1
    Ashubijalwan1Correct answer
    Adobe Employee
    July 29, 2015

    Hi,

    The package seems to be rolling back. Make sure you are installing the package as per the saved configuration (32 or 64 bit) as in Windows, if you want to install on both 32-bit and 64-bit systems, you must create both a 32-bit package and a 64-bit package.

    Moreover, you can provide us with the installer log to figure out a root cause.

    Thanks,
    Ashish

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    1 reply

    Ashubijalwan1
    Adobe Employee
    Ashubijalwan1Correct answer
    Adobe Employee
    July 29, 2015

    Hi,

    The package seems to be rolling back. Make sure you are installing the package as per the saved configuration (32 or 64 bit) as in Windows, if you want to install on both 32-bit and 64-bit systems, you must create both a 32-bit package and a 64-bit package.

    Moreover, you can provide us with the installer log to figure out a root cause.

    Thanks,
    Ashish

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