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Participant
August 21, 2017
Question

ID Deletion

  • August 21, 2017
  • 1 reply
  • 298 views

I made the mistake of signing into about 12 new units with my user id that dell distributed via digital download. All of a sudden last week issues started popping for the people to sign in. They have been using all along. It is an issue with my user id now also of too many sign in. How do I delete my user id and install another? I did not get any of the serial numbers during the downloads for Dell. Support advised me on the serials I have but not to identify and change on each unit. Thank you in advance.

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1 reply

kglad
Community Expert
Community Expert
August 21, 2017

do you have an enterprise license or subscription?

Participant
August 21, 2017

I have all subscriptions.

kglad
Community Expert
Community Expert
August 21, 2017

i assume you just answered that you have an enterprise subscription.

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]