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Participant
Mar 6, 2023 8:23 PM UTC
Answered

Identifying Paid/Licensed Adobe Acrobat Installs

We have thousands of devices in our environment, what is best way to identify which are using a paid/licensed verison of Adobe Acrobat?  Using LanSweeper or PDQ shows me the software, but I still don't know which are just Reader enabled and which are paid TLP installs.  Any ideas?

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SuJoshiCorrect answer
Community Manager
Mar 7, 2023 9:31 PM UTC

@KeithiQor As per my knowledge, the TLP licenses are under the Teams contract. May I know if you are using the serial number or named user licenses?

You can navigate to \HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement\iEntitlementLevel

300: Acrobat Pro
200: Acrobat Standard
1 for Reader

 

I hope that this answers your query.

5 replies

kglad
Community Expert
Community Expert
Mar 7, 2023 1:14 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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KeithiQorAuthor
Participant
Mar 7, 2023 6:31 PM UTC

If all our licenses were purchased under TLP through 3rd party, would we have Admin console?

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SuJoshiCommunity ManagerCorrect answer
Community Manager
Mar 7, 2023 9:31 PM UTC

@KeithiQor As per my knowledge, the TLP licenses are under the Teams contract. May I know if you are using the serial number or named user licenses?

You can navigate to \HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement\iEntitlementLevel

300: Acrobat Pro
200: Acrobat Standard
1 for Reader

 

I hope that this answers your query.

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kglad
Community Expert
Community Expert
Mar 6, 2023 8:49 PM UTC

< moved from download and install >

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