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CD5FC5
Participating Frequently
December 4, 2024
Answered

Identity Management: Need an option for Max Session Life and Session Idle Time to be longer

  • December 4, 2024
  • 1 reply
  • 4759 views

We need Adobe to change their identity settings in the Administrative Console.  The Max Session Life and Session Idle Time settings are normally set to default as unlimited.  We have set these for our institution and really need Adobe to change this timeframe to be able to increase the number of days for Max Session Life and Session Idle Time -- having options like 30, 60, 90, 120 days would be extremely helpful. 

Correct answer Anshul_Nautiyal

Hi @Crystal5FC5,
Thank you for reaching out. Sorry for the delay in response. 

 

It appears that you are attempting to modify the Max Session Life and Max Session Idle Time settings within the Advanced Settings under the Authentication Settings tab. Currently, the maximum session duration that can be configured is 14 days.

If you require a longer session duration, we recommend submitting a request via Adobe’s Wish Form for product feature suggestions. You can access the form here.

Additionally, please note that Adobe generally advises against setting overly short session policies unless there are specific security requirements. Short session durations may lead to users needing to sign in more frequently, which could impact the user experience. For most Adobe customers, leaving these settings at their default values is typically the best option.

For further details, I suggest reviewing the official Adobe documentation on authentication settings, available here.

If you have any additional questions, please feel free to reach out.

Regards,
^AN

1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
February 14, 2025

@CD5FC5 

 

I've moved your post from Creative Cloud Desktop to the Enterprise & Teams forum.

 

Jane

 

A
Community Manager
Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
February 14, 2025

Hi @Crystal5FC5,
Thank you for reaching out. Sorry for the delay in response. 

 

It appears that you are attempting to modify the Max Session Life and Max Session Idle Time settings within the Advanced Settings under the Authentication Settings tab. Currently, the maximum session duration that can be configured is 14 days.

If you require a longer session duration, we recommend submitting a request via Adobe’s Wish Form for product feature suggestions. You can access the form here.

Additionally, please note that Adobe generally advises against setting overly short session policies unless there are specific security requirements. Short session durations may lead to users needing to sign in more frequently, which could impact the user experience. For most Adobe customers, leaving these settings at their default values is typically the best option.

For further details, I suggest reviewing the official Adobe documentation on authentication settings, available here.

If you have any additional questions, please feel free to reach out.

Regards,
^AN

C
CD5FC5Author
Participating Frequently
February 21, 2025

Thank you.  The issue is that there is no form attached to that URL.  

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