Skip to main content
Participant
Sep 28, 2022 11:25 AM UTC
Answered

If I uninstall Creative Cloud will this affect installed apps like Acrobat?

We have Acrobat running on a RDP server which has 20 - 30 users connected most of the time. 

Each user session has several unnecessary processes running related to Creative Cloud that are using up a lot of memory in total.  I would like to uninstall CC but I don't want this to affect the running of Acrobat.

 

This topic is closed to new replies. Start a new post to keep the conversation going.
iCharlesCorrect answer
Legend
Sep 28, 2022 5:36 PM UTC

Hi @ArkSing,

 

Adobe strongly recommends that you do not uninstall the Creative Cloud desktop app. However, in certain scenarios like a corrupted Creative Cloud desktop app, or problems installing some Creative Cloud apps, you can uninstall the Creative Cloud desktop app.

 

If the users are using other Creative Cloud applications apart from Acrobat, then Creative Cloud should not be uninstalled.

 

As the Creative Cloud application is required for updating these applications.

 

Hope this helps!

Charles

2 replies

iCharlesCorrect answer
Legend
Sep 28, 2022 5:36 PM UTC

Hi @ArkSing,

 

Adobe strongly recommends that you do not uninstall the Creative Cloud desktop app. However, in certain scenarios like a corrupted Creative Cloud desktop app, or problems installing some Creative Cloud apps, you can uninstall the Creative Cloud desktop app.

 

If the users are using other Creative Cloud applications apart from Acrobat, then Creative Cloud should not be uninstalled.

 

As the Creative Cloud application is required for updating these applications.

 

Hope this helps!

Charles

Translate
kglad
Community Expert
Community Expert
Sep 28, 2022 2:21 PM UTC

<moved from download&install>

Translate