illüstratör üyelik satın aldım ama giremiyorum

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illüstratör üyelik satın aldım ama giremiyorum fatura var yıllık ödeme aldı fakat giriş yapamıyorum işimi bu programla yapıyorum şu an mağdur durumdayım acil destek bekliyorum

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kglad

Community Expert

in that case, contact your administrator.

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gupta shivangi

Legend

Hi @merve33729485ql1v,

As per your account info, you have an enterprise subscription. I'm moving this discussion to the Enterprise & Teams community for further support.

Regards,

Shivangi

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kglad

Community Expert

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

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