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Communicatie35331972ephb
Participant
Mar 29, 2024 9:23 AM UTC
Answered

Illustrator gets confused when using mouse

When touching mousepad, Illustrator goes all over the place. Needs a couple of minutes to process it. Then I can give another order (only 1) or, when I want to scroll again, Illustrator goes again all over the place. Not a workable area. Tried to delete the programm with AdobeCreativeCloudCleanerTool and re-install. No success. Tried another version of Illustrator. No success. Please help.

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Communicatie35331972ephbCorrect answer
Participant
Mar 29, 2024 10:01 AM UTC

Found out that it is indeed a WACOM driver update that caused this problem.

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2 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
Apr 1, 2024 4:34 AM UTC

Glad you found the problem.

 

In the future any questions about Illustrator should be posted in the Iiustrator forum:

https://community.adobe.com/t5/illustrator/ct-p/ct-illustrator

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Communicatie35331972ephbAuthorCorrect answer
Participant
Mar 29, 2024 10:01 AM UTC

Found out that it is indeed a WACOM driver update that caused this problem.

Translate
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