IM STUCK, NEED HELP CANCELING MY ADOBE FOR TEAMS.
I'm trying to cancel an Adobe for Teams free trial and I'm stuck.
I'm the admin of the organization. Adobe support told me that under Admin Console → Billing → Plans and Licenses → Manage, there should be a "Cancel licenses" option next to "Add licenses" and "Change plan."
However, I only see:
-
Add licenses
-
Change plan
There is no "Cancel licenses" option.
I've checked both my Personal and Business profiles, and it's the same on both. The free trial is still active.
Has anyone else run into this? Is this a UI bug, a processing delay after changing plans, or is there another way to cancel the Teams trial?
Any help would be appreciated.