images wont generate and tell me to contact admin

Hi ​@JWatfo 

Thank you for reaching out.

Upon reviewing the account associated with the Adobe ID used to post this query, I can confirm that there is an active Enterprise contract linked to your account. Based on your description, it appears that you are unable to generate images and are receiving a prompt to contact your administrator.

Could you please confirm whether this issue occurs while attempting to generate images using partner models, such as Gemini 2.5 Flash Image (Nano Banana) by Google? You may refer to the following document for additional information:
https://helpx.adobe.com/firefly/web/get-started/learn-the-basics/non-adobe-models-in-adobe-products.html

Additionally, please share a screenshot of the exact error message and confirm which application you are experiencing this issue in. This will help us assist you more effectively.

We look forward to your response.

Regards,
^AN