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Participant
Apr 6, 2018 9:16 AM UTC
Question

Import Adobe subscription into account portal

One of our users decided to set-up their own Adobe CC account and purchase Adobe Pro DC. We already have a corporate licensing portal with Adobe! Is it possible to import this new license/subscription into our central portal?

Thanks, Rob.

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    2 replies

    alisterblack
    Inspiring
    Apr 6, 2018 3:00 PM UTC

    Hi,

    Unfortunately an individual license cannot be moved in to an enterprise Admin Console.

    The user can cancel their subscription and then be allocated a license via the console.

    How to cancel your Adobe Creative Cloud plan or membership

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    kglad
    Community Expert
    Community Expert
    Apr 6, 2018 1:29 PM UTC