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Participant
Jul 16, 2024 6:51 PM UTC
Answered

Inactive contract invoices

How can I find the billing history and download the invoices for inactive contracts? I need to download one invoice from the past period but cannot open the inactive contract.

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Kevin Stohlmeyer
Kevin StohlmeyerCorrect answer
Community Expert
Jul 17, 2024 8:36 PM UTC

@Juta38641557q7or I would contact your Adobe account rep for a copy of the inactive invoice. Give them the number.

3 replies

Kevin Stohlmeyer
Community Expert
Community Expert
Jul 16, 2024 8:03 PM UTC

If you are the contract owner, this page will help: https://helpx.adobe.com/in/enterprise/using/manage-invoices.html

If not, you would need to contact your Adobe account manager.

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Participant
Jul 17, 2024 7:19 PM UTC

I am the contract owner and see current contract invoices, all is good. The problem is with the inactive contract, I cannot open it:

 

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Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
Jul 17, 2024 8:36 PM UTC

@Juta38641557q7or I would contact your Adobe account rep for a copy of the inactive invoice. Give them the number.

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