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November 5, 2022
Answered

Incorret data on invoice

  • November 5, 2022
  • 1 reply
  • 256 views

Hi, I got a problem with my invoice. There are wrong adress information. How we can change it? 

This topic has been closed for replies.
Correct answer Abambo

The address information are what Adobe has in its database and that has been encoded by you. You need first to correct your address, then ask customer service to get you modified invoice.

 

As you posted in the Enterprise and Teams forum, I suppose that you have an Enterprise or Teams licence. Sopport can be contacted by a plan administrator via the admin console: https://adminconsole.adobe.com

 

If you have an individual plan, use the following: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
November 5, 2022

The address information are what Adobe has in its database and that has been encoded by you. You need first to correct your address, then ask customer service to get you modified invoice.

 

As you posted in the Enterprise and Teams forum, I suppose that you have an Enterprise or Teams licence. Sopport can be contacted by a plan administrator via the admin console: https://adminconsole.adobe.com

 

If you have an individual plan, use the following: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer