Indesign Server 20.5 not installing

Hi!

I try to install indesign Server 20.5 on a Windows Server machine. I allways get the same error message:

12/04/25 08:02:08:502 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to get value for conflicting processes...
12/04/25 08:02:08:502 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...

Here is the complete PDApp.log:

12/04/25 08:01:56:588 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9148 | Build Version - 2.2.0.6
12/04/25 08:01:56:588 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9148 | Logging Level verbosity Set to 4
12/04/25 08:01:56:667 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9148 | Successfully fetched the optionXML content from MSI database ...
12/04/25 08:01:56:696 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9148 | The OS language detected for Acrobat (de_DE)
12/04/25 08:01:56:697 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9148 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\Adobe_Indesign_Sever_20.5_oLizenz.msi" /qn
12/04/25 08:02:01:806 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8096 | Build Version - 2.2.0.21
12/04/25 08:02:01:806 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8096 | Logging Level verbosity Set to 4
12/04/25 08:02:01:806 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8096 | Executing immediate custom action for install mode.
12/04/25 08:02:01:807 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8096 | The CustomActionData string is : mode=install;sourceDir=C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\;installDir=;origDB=C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\Adobe_Indesign_Sever_20.5_oLizenz.msi;installLang=
12/04/25 08:02:01:808 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8096 | Successfully executed the immediate custom action for install mode .
12/04/25 08:02:08:359 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Build Version - 2.2.0.21
12/04/25 08:02:08:359 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Logging Level verbosity Set to 4
12/04/25 08:02:08:359 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Executing the deferred custom action.
12/04/25 08:02:08:370 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Obtained the following as CustomActionData
12/04/25 08:02:08:370 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | (mode=install;sourceDir=C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\;installDir=;origDB=C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\Adobe_Indesign_Sever_20.5_oLizenz.msi;installLang=)
12/04/25 08:02:08:370 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | (mode=install;sourceDir=C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\;installDir=;origDB=C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\Adobe_Indesign_Sever_20.5_oLizenz.msi;installLang=)
12/04/25 08:02:08:370 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Original database path is : C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\Adobe_Indesign_Sever_20.5_oLizenz.msi
12/04/25 08:02:08:377 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | OptionXML saved at location :: C:\Users\sporrer\AppData\Local\Temp\{B92AABB5-E5C9-47C7-B160-5A1300004B61}\\{F8CC3981-5D31-4FBD-9A03-D08CF812AB56}
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Build Version - 2.2.0.21
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Logging Level verbosity Set to 4
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | CustomAction Parameters obtained...
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | optXMLPath :: C:\Users\sporrer\AppData\Local\Temp\{B92AABB5-E5C9-47C7-B160-5A1300004B61}\\{F8CC3981-5D31-4FBD-9A03-D08CF812AB56}
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | setupBasePath :: C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | installDirPath ::
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | installLang ::
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Initializing Custom Action Data from parameters
12/04/25 08:02:08:465 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Provisioning Tool path is (C:\Users\sporrer\AppData\Local\Temp\{B92AABB5-E5C9-47C7-B160-5A1300004B61}\\{9F90FB06-6C2C-44EA-B50D-0A084128EC3D}).
12/04/25 08:02:08:467 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Starting to run the custom action for install mode
12/04/25 08:02:08:468 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | STEP 1: Starting to parse Option XML.
12/04/25 08:02:08:495 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Match OS lang option selected
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Added OS Language (de_DE) to the install language fallback.
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Install language fallback contains following languages :
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | (de_DE)
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | (de_DE)
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | The target architecture of the package is WIN
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Self-Update BootStrapper Relative Path doesn't exist.
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Packaging style not found
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | RemoteUpdateManager deploy Path doesn't exist.
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | No of updates found (0).
12/04/25 08:02:08:496 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | No of HD products found (7).
12/04/25 08:02:08:502 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to get value for conflicting processes...
12/04/25 08:02:08:502 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
12/04/25 08:02:08:505 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to get value for conflicting processes...
12/04/25 08:02:08:505 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...
12/04/25 08:02:08:507 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to get value for conflicting processes...
12/04/25 08:02:08:507 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...
12/04/25 08:02:08:509 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to get value for conflicting processes...
12/04/25 08:02:08:509 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to parse the conflictProcessInfo for HD media (IDVC14w641.0.0)...
12/04/25 08:02:08:515 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Custom deployment path doesnt exist in options XML
12/04/25 08:02:08:516 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Failed to find Royalty Bearing attribute info.
12/04/25 08:02:08:516 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Found the AppsPanel attribute info (false)
12/04/25 08:02:08:516 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Found the AdminPrivilege attribute info (false)
12/04/25 08:02:08:516 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Number of Medias found = 0

12/04/25 08:02:08:516 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Deployment Manager is running in Install Mode.
12/04/25 08:02:08:516 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | STEP 2: Starting to launch ASU AAM.
12/04/25 08:02:08:517 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Going to install C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_6.8.0
12/04/25 08:02:08:539 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Latest AAM version with the package is (6.8.0.821)...
12/04/25 08:02:08:539 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Bootstrapper launch location is :: C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_6.8.0\Set-up.dat
12/04/25 08:02:08:539 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2604 | Path to Process :C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_6.8.0\Set-up.dat Process Directory :C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_6.8.0 arguments being passed :"C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_6.8.0\Set-up.dat" --mode=silent --action=install --edtWorkFlow=1
12/04/25 08:02:12:399 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2604 | Process creation completed.
12/04/25 08:02:12:399 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Build Version - 2.2.0.21
12/04/25 08:02:12:399 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Logging Level verbosity Set to 4
12/04/25 08:02:12:399 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | The return code from the Bootstrapper Process is (21).
12/04/25 08:02:12:399 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Going to install C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_5.5.0
12/04/25 08:02:12:426 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Latest AAM version with the package is (5.5.0.617)...
12/04/25 08:02:12:426 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Bootstrapper launch location is :: C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_5.5.0\Set-up.dat
12/04/25 08:02:12:426 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2604 | Path to Process :C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_5.5.0\Set-up.dat Process Directory :C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_5.5.0 arguments being passed :"C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\ASU_5.5.0\Set-up.dat" --mode=silent --action=install --edtWorkFlow=1
12/04/25 08:04:41:621 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 2604 | Process creation completed.
12/04/25 08:04:41:622 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Build Version - 2.2.0.21
12/04/25 08:04:41:622 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Logging Level verbosity Set to 4
12/04/25 08:04:41:622 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | The return code from the Bootstrapper Process is (0).
12/04/25 08:04:41:625 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
12/04/25 08:04:41:625 | [INFO] | | ASU | DeploymentManager | Native-Utils | | | 2604 | Skipping custom installs, either path does not exist or not directory (C:\install\InDesign_20.5_2025\Adobe_Indesign_Sever_20.5_oLizenz_de_DE_WIN_64\Adobe_Indesign_Sever_20.5_oLizenz\Build\pre)
12/04/25 08:04:41:882 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 2604 | Conflict processes not running or killed successfully ...
12/04/25 08:04:49:685 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Build Version - 2.2.0.21
12/04/25 08:04:49:685 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Logging Level verbosity Set to 4
12/04/25 08:04:49:685 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 2604 | Failed to read error string from file path.
12/04/25 08:04:49:685 | [FATAL] | | ASU | DeploymentManager | HDPIMWrapper | | | 2604 | The HDPIM Setup Process return code is (195).Stopping the installation process.
12/04/25 08:04:49:685 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Error subcode details (, , ) send to ingest...
12/04/25 08:04:49:685 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Product Media (AIS, 20.5) installation failed ...
12/04/25 08:04:49:693 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Starting to clean the partially installed payloads.
12/04/25 08:04:49:695 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | No payloads are required to be cleaned up. So Adobe Installer is not invoked.
12/04/25 08:04:49:701 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Skipping Product Media (AIS, 20.5) uninstallation, product not installed ...
12/04/25 08:04:49:702 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | The CCDA Uninstaller seems to be missing(C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe). Skipping the uninstallation process.
12/04/25 08:04:49:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | inside updat report
12/04/25 08:04:49:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | PkgID node not found
12/04/25 08:04:49:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | creating other nodes of report
12/04/25 08:04:49:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Inside Get deployment guid
12/04/25 08:04:49:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | Deployment GUID generated is {DFF3083B-932D-45AB-B5FE-AE237D688D8E}
12/04/25 08:04:49:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | setting deploymetn GUID
12/04/25 08:04:49:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | saving report at C:\Program Files (x86)\Common Files\Adobe\OOBE\DeploymentReports\a358cf72-e0ab-4438-b95d-ecf1b2895626.xml
12/04/25 08:04:49:707 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 2604 | The install workflow is terminating.
12/04/25 08:04:51:747 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9148 | Process creation completed.
12/04/25 08:04:51:747 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 9148 | The return Code from Create Process (1603).
12/04/25 08:04:51:747 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 9148 | Failed to execute the msi
12/04/25 08:04:51:749 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 9148 | The CCDA Uninstaller seems to be missing(C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe). Skipping the uninstallation process.
12/04/25 08:04:58:669 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 7048 | Temp path found for log files (C:\Users\sporrer\AppData\Local\Temp\\CreativeCloud\ACC\PDApp.log)
12/04/25 08:10:12:413 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 9148 | Setup exiting with return code (6)
12/04/25 08:11:53:001 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 8736 | Build Version - 2.2.0.6
12/04/25 08:11:53:001 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 8736 | Logging Level verbosity Set to 4
12/04/25 08:11:53:012 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 8736 | Successfully fetched the optionXML content from MSI database ...
12/04/25 08:11:53:033 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 8736 | The OS language detected for Acrobat (de_DE)
12/04/25 08:11:53:034 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 8736 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\Adobe_InDesign_Server_20.5_ohneLiz.msi" /qn
12/04/25 08:11:56:380 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8860 | Build Version - 2.2.0.21
12/04/25 08:11:56:380 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8860 | Logging Level verbosity Set to 4
12/04/25 08:11:56:380 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8860 | Executing immediate custom action for install mode.
12/04/25 08:11:56:381 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8860 | The CustomActionData string is : mode=install;sourceDir=C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\;installDir=;origDB=C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\Adobe_InDesign_Server_20.5_ohneLiz.msi;installLang=
12/04/25 08:11:56:382 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 8860 | Successfully executed the immediate custom action for install mode .
12/04/25 08:12:02:582 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Build Version - 2.2.0.21
12/04/25 08:12:02:582 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Logging Level verbosity Set to 4
12/04/25 08:12:02:582 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Executing the deferred custom action.
12/04/25 08:12:02:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Obtained the following as CustomActionData
12/04/25 08:12:02:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | (mode=install;sourceDir=C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\;installDir=;origDB=C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\Adobe_InDesign_Server_20.5_ohneLiz.msi;installLang=)
12/04/25 08:12:02:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | (mode=install;sourceDir=C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\;installDir=;origDB=C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\Adobe_InDesign_Server_20.5_ohneLiz.msi;installLang=)
12/04/25 08:12:02:593 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Original database path is : C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\Adobe_InDesign_Server_20.5_ohneLiz.msi
12/04/25 08:12:02:600 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | OptionXML saved at location :: C:\Users\sporrer\AppData\Local\Temp\{B3336507-9EBD-4F7E-B6FE-812E93F5802E}\\{BE975D90-2B7D-46CE-8CA1-70D5A7E87621}
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Build Version - 2.2.0.21
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Logging Level verbosity Set to 4
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | CustomAction Parameters obtained...
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | optXMLPath :: C:\Users\sporrer\AppData\Local\Temp\{B3336507-9EBD-4F7E-B6FE-812E93F5802E}\\{BE975D90-2B7D-46CE-8CA1-70D5A7E87621}
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | setupBasePath :: C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | installDirPath ::
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | installLang ::
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Initializing Custom Action Data from parameters
12/04/25 08:12:02:682 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Provisioning Tool path is (C:\Users\sporrer\AppData\Local\Temp\{B3336507-9EBD-4F7E-B6FE-812E93F5802E}\\{A51085E1-2B69-49C8-9363-C59A02A672D7}).
12/04/25 08:12:02:684 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Starting to run the custom action for install mode
12/04/25 08:12:02:684 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | STEP 1: Starting to parse Option XML.
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Match OS lang option selected
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Added OS Language (de_DE) to the install language fallback.
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Install language fallback contains following languages :
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | (de_DE)
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | (en_GB)
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | The target architecture of the package is WIN
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Self-Update BootStrapper Relative Path doesn't exist.
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Packaging style not found
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | RemoteUpdateManager deploy Path doesn't exist.
12/04/25 08:12:02:706 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | No of updates found (0).
12/04/25 08:12:02:707 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | No of HD products found (7).
12/04/25 08:12:02:710 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to get value for conflicting processes...
12/04/25 08:12:02:710 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to parse the conflictProcessInfo for HD media (CORG1.1)...
12/04/25 08:12:02:717 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to get value for conflicting processes...
12/04/25 08:12:02:717 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to parse the conflictProcessInfo for HD media (IDVC14w641.0.0)...
12/04/25 08:12:02:720 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to get value for conflicting processes...
12/04/25 08:12:02:720 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to parse the conflictProcessInfo for HD media (CORE1.0)...
12/04/25 08:12:02:722 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to get value for conflicting processes...
12/04/25 08:12:02:722 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to parse the conflictProcessInfo for HD media (COCM1.0)...
12/04/25 08:12:02:728 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Custom deployment path doesnt exist in options XML
12/04/25 08:12:02:728 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Failed to find Royalty Bearing attribute info.
12/04/25 08:12:02:728 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Found the AppsPanel attribute info (false)
12/04/25 08:12:02:728 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Found the AdminPrivilege attribute info (false)
12/04/25 08:12:02:728 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Number of Medias found = 0

12/04/25 08:12:02:728 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Deployment Manager is running in Install Mode.
12/04/25 08:12:02:728 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | STEP 2: Starting to launch ASU AAM.
12/04/25 08:12:02:728 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Going to install C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_6.8.0
12/04/25 08:12:02:749 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Latest AAM version with the package is (6.8.0.821)...
12/04/25 08:12:02:749 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Bootstrapper launch location is :: C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_6.8.0\Set-up.dat
12/04/25 08:12:02:749 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 5064 | Path to Process :C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_6.8.0\Set-up.dat Process Directory :C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_6.8.0 arguments being passed :"C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_6.8.0\Set-up.dat" --mode=silent --action=install --edtWorkFlow=1
12/04/25 08:12:05:706 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 5064 | Process creation completed.
12/04/25 08:12:05:707 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Build Version - 2.2.0.21
12/04/25 08:12:05:707 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Logging Level verbosity Set to 4
12/04/25 08:12:05:707 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | The return code from the Bootstrapper Process is (21).
12/04/25 08:12:05:707 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Going to install C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_5.5.0
12/04/25 08:12:05:722 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Latest AAM version with the package is (5.5.0.617)...
12/04/25 08:12:05:722 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Bootstrapper launch location is :: C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_5.5.0\Set-up.dat
12/04/25 08:12:05:722 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 5064 | Path to Process :C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_5.5.0\Set-up.dat Process Directory :C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_5.5.0 arguments being passed :"C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\ASU_5.5.0\Set-up.dat" --mode=silent --action=install --edtWorkFlow=1
12/04/25 08:12:10:457 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 5064 | Process creation completed.
12/04/25 08:12:10:457 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Build Version - 2.2.0.21
12/04/25 08:12:10:457 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Logging Level verbosity Set to 4
12/04/25 08:12:10:457 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | The return code from the Bootstrapper Process is (0).
12/04/25 08:12:10:459 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Created file with ACC Panel Masked C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
12/04/25 08:12:10:459 | [INFO] | | ASU | DeploymentManager | Native-Utils | | | 5064 | Skipping custom installs, either path does not exist or not directory (C:\install\InDesign_20.5_2025\Adobe_InDesign_Server_20.5_ohneLiz_en_GB_WIN_64\Adobe_InDesign_Server_20.5_ohneLiz\Build\pre)
12/04/25 08:12:10:716 | [INFO] | | ASU | DeploymentManager | HDPIMWrapper | | | 5064 | Conflict processes not running or killed successfully ...
12/04/25 08:12:17:968 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Build Version - 2.2.0.21
12/04/25 08:12:17:968 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Logging Level verbosity Set to 4
12/04/25 08:12:17:968 | [ERROR] | | ASU | DeploymentManager | HDPIMWrapper | | | 5064 | Failed to read error string from file path.
12/04/25 08:12:17:968 | [FATAL] | | ASU | DeploymentManager | HDPIMWrapper | | | 5064 | The HDPIM Setup Process return code is (195).Stopping the installation process.
12/04/25 08:12:17:968 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Error subcode details (, , ) send to ingest...
12/04/25 08:12:17:968 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Product Media (AIS, 20.5) installation failed ...
12/04/25 08:12:17:977 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Starting to clean the partially installed payloads.
12/04/25 08:12:17:980 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | No payloads are required to be cleaned up. So Adobe Installer is not invoked.
12/04/25 08:12:17:986 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Skipping Product Media (AIS, 20.5) uninstallation, product not installed ...
12/04/25 08:12:17:987 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | The CCDA Uninstaller seems to be missing(C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe). Skipping the uninstallation process.
12/04/25 08:12:17:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | inside updat report
12/04/25 08:12:17:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | PkgID node not found
12/04/25 08:12:17:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | creating other nodes of report
12/04/25 08:12:17:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Inside Get deployment guid
12/04/25 08:12:17:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | Deployment GUID generated is {5322A386-8764-4A91-8669-22D8D3AC049C}
12/04/25 08:12:17:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | setting deploymetn GUID
12/04/25 08:12:17:989 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | saving report at C:\Program Files (x86)\Common Files\Adobe\OOBE\DeploymentReports\84b1f39a-4c69-40cd-a12f-2720b6ec235d.xml
12/04/25 08:12:17:993 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 5064 | The install workflow is terminating.
12/04/25 08:12:19:057 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 8736 | Process creation completed.
12/04/25 08:12:19:057 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 8736 | The return Code from Create Process (1603).
12/04/25 08:12:19:057 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 8736 | Failed to execute the msi
12/04/25 08:12:19:060 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 8736 | The CCDA Uninstaller seems to be missing(C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe). Skipping the uninstallation process.
12/04/25 08:12:27:628 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5780 | Temp path found for log files (C:\Users\sporrer\AppData\Local\Temp\\CreativeCloud\ACC\PDApp.log)

Can anybody help me?

Kindest regards,

Stefan.