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Participant
Jan 26, 2021 8:44 PM UTC
Answered

Inicio de sesión en nuevo equipo

Hola una colaboradora mía no puede ingresar a su equipo. Ampllié una licencia para ella pero al moemnto de verificar su cuenta le pide un código que nunca le llega, cómo podemos solucionar esto ?

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Inspiring
Feb 2, 2021 3:54 AM UTC

Thank you for posting your query here.

 

If the user is unable to receive the code, please contact Adobe Support. Go to https://helpx.adobe.com/contact.html, and click chat icon on the bottom-right of the page.

 

They can verify the details of the registered mobile number with her account and help in receiving the code. 

 

Thank you.

1 reply

Inspiring
Feb 2, 2021 3:54 AM UTC

Thank you for posting your query here.

 

If the user is unable to receive the code, please contact Adobe Support. Go to https://helpx.adobe.com/contact.html, and click chat icon on the bottom-right of the page.

 

They can verify the details of the registered mobile number with her account and help in receiving the code. 

 

Thank you.

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