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Participant
January 26, 2021
Answered

Inicio de sesión en nuevo equipo

  • January 26, 2021
  • 1 reply
  • 303 views

Hola una colaboradora mía no puede ingresar a su equipo. Ampllié una licencia para ella pero al moemnto de verificar su cuenta le pide un código que nunca le llega, cómo podemos solucionar esto ?

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Correct answer Dj_Creative_enthusiast

Thank you for posting your query here.

 

If the user is unable to receive the code, please contact Adobe Support. Go to https://helpx.adobe.com/contact.html, and click chat icon on the bottom-right of the page.

 

They can verify the details of the registered mobile number with her account and help in receiving the code. 

 

Thank you.

1 reply

Inspiring
February 2, 2021

Thank you for posting your query here.

 

If the user is unable to receive the code, please contact Adobe Support. Go to https://helpx.adobe.com/contact.html, and click chat icon on the bottom-right of the page.

 

They can verify the details of the registered mobile number with her account and help in receiving the code. 

 

Thank you.