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Brigidine College
Participant
May 5, 2014
Answered

Install CS6 Master Collection Windows 8.1 Update 1

  • May 5, 2014
  • 2 replies
  • 3386 views

I'm currently creating a new custom image to deploy to all our computers in our school. We create our image using a hyper v virtual machine then use MDT to capture and WDS to deploy. The first step in our process is to ensure all windows updates are installed before we start installing third party programs. When I try to install our CS6 Master Collection package (created using AAMME) a window will appear with title "Please Wait while windows configures "package name"" and the contents "Gathering Information" and a loading bar. The loading bar will pass through once then get half way, reverse then close. I've checked in "C:\Program Files (x86)\Common Files" for the install logs but there are none.

Just a little more information. When I try to install our package before the updates it does work. It is until the updates are installed it will seem to start the install then "reverse".

Message was edited by: Brigidine College Indooroopilly

    This topic has been closed for replies.
    Correct answer Brigidine College

    The way we worked around this issue was to run a command prompt as an administrator then run the AAMME package in the build folder.

    2 replies

    Brigidine College
    Brigidine CollegeAuthorCorrect answer
    Participant
    November 20, 2014

    The way we worked around this issue was to run a command prompt as an administrator then run the AAMME package in the build folder.

    Romsinha-9KMEUt
    Adobe Employee
    Adobe Employee
    May 6, 2014

    Hi Brigidine College

    Are you trying the installation from any network drive? Please refer the Pdapp.log: Troubleshoot with install logs | CS5, CS5.5, CS6, CC.

    Regards,

    Romit Sinha