Install error code 403

Question

Hi I've recently purchased a new MacBook Air , but every time I try to install an app from the creative cloud I get error code 403 . Does anyone know how I can fix this as my college doesn't even know who their administrator is . Adobe say they can't help as it has to be done through my college. Any help would be much appreciated.

SuJoshi · Accepted Answer

You can check this link for resolution: https://community.adobe.com/t5/download-install-discussions/error-code-403-while-trying-to-download-photoshop-macos/td-p/10762566

Average-Person · Answer

Hi Maddison,

I also had the same issue as well and my adobe lienced is tied with my college. The solution that worked for me was making/signing in with a personal account (email address was same as my school one). After signing in with my personal account, I turned off the auto-update (Mac OS, Creative Cloud (top left) --> Preferences --> Apps). Then I downloaded a try version, while it was downloading I cancled it. Logged out signed backed in with school lience and somehow I was able to download the programme. I hope this helps.

All the best,

S

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