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Participant
September 20, 2019
Question

Installation CC 2018 package

  • September 20, 2019
  • 3 replies
  • 627 views

My installation package is installing on Sierra but not on the machine that are Mojave?   What can I do? 

This topic has been closed for replies.

3 replies

Participating Frequently
September 30, 2019

What is happening when you try to install? Does the installation crash? A few more details and we can better help you out 🙂 

John T Smith
Community Expert
Community Expert
September 20, 2019

Are you asking about a Cloud subscription, or a program with a serial number?

 

If you are asking about CS6 (or earlier) Apple did not maintain backward compatibility, so try this
https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

September 20, 2019

Hi

It would help if you told us what application and version you are trying to install

Participant
September 30, 2019
It is a Educational package of Creative cloud, 2018 version package built by administrator to be installed on 100 seats.