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BullNinja900
Participant
March 25, 2018
Answered

installation failed please refer to pdapp.log for more information.

  • March 25, 2018
  • 4 replies
  • 6171 views
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    Correct answer alisterblack

    Hi,

    • What is in your package?
    • How did you create your package?
    • What platform are you deploying to?
    • How are you deploying your package?

    The log shows The Bootstrapper Process return code is (-1).Stopping the installation process. This means that you don't have the correct admin rights on the computer.

    Troubleshoot Creative Cloud apps installation and uninstallation errors

    4 replies

    alisterblack
    Community Manager
    alisterblackCommunity ManagerCorrect answer
    Community Manager
    March 26, 2018

    Hi,

    • What is in your package?
    • How did you create your package?
    • What platform are you deploying to?
    • How are you deploying your package?

    The log shows The Bootstrapper Process return code is (-1).Stopping the installation process. This means that you don't have the correct admin rights on the computer.

    Troubleshoot Creative Cloud apps installation and uninstallation errors

    Bani Verma
    Community Manager
    Community Manager
    March 26, 2018
    Akash Sharma
    Legend
    March 26, 2018
    Mylenium
    Legend
    March 26, 2018

    It's probably safe to say that installing directly out of an archive isn't going to work. you need to properly unpack it first.

    Mylenium