Installation is a nightmare. HELP!!!!

Forum|Forum|11 years ago
September 10, 2014
1 reply
445 views

I am trying to install the Creative Cloud on my work computer. I am not an IT, nor do I have access to any IT help where I am.
I am part of the Adobe Licensing for Enterprise, have followed all the steps, have downloaded the packages I want, but I can't find them anywhere on my computer. I have no idea what ARD is or how to use it, and all the "help" pages online are really confusing. I've spent 3 days on this, it's ridiculous.

What the hell am I doing wrong? What are the steps I need to take (in English, not crazy tech speak)?

Honestly, installing this software should not be this hard...

This topic has been closed for replies.

Correct answer Ashubijalwan1

Apologies for the inconvenience. Please go through the link below which describes everything about enterprise installation and deployment.

Creative Cloud Help | Packager

Do let us know if you would require any further assistance.

Thanks,

Ashish

Ashubijalwan1Correct answer

Adobe Employee

Apologies for the inconvenience. Please go through the link below which describes everything about enterprise installation and deployment.

Creative Cloud Help | Packager

Do let us know if you would require any further assistance.

Thanks,

Ashish

MonicaMethenaMWRAuthor

Participant

Hi,

Thanks for your help. As I thought, I had done everything correctly.

So I went in the Build folder, then clicked on Adobe_Install.pkg. I went through the installation steps but end up with " The Installation Failed."

Now what?

Thanks.

Ashubijalwan1

Adobe Employee

There could be multiple reason for install failed.

Please send me your contact details in a private message. i'll look into this.

Thanks,

Ashish

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