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Laurent Girard, DDFPT
Participant
January 17, 2024
Question

installation produit licence K12

  • January 17, 2024
  • 3 replies
  • 282 views

Bonjour,

J'ai un compte :Votre administrateur chez LYCEE POLYVALENT JULES ETIENNE MAREY vous a donné accès à la fonctionnalité CCE - Toutes les applications pour K-12 . mais depuis le mois de septembre je n'arrive plus à installer mes licences sur mon nouveau poste. J'ai deconnecter mon ancien poste mais rien y fait.

pouvez vous m'aider SVP.

Cordialement

    This topic has been closed for replies.

    3 replies

    S
    Community Manager
    SuJoshiCommunity Manager
    Community Manager
    January 19, 2024

    Please confirm if you have any errors in installing the apps or accessing the license. Any screenshot of the error will help you understand the issue whether it is an installation issue or licensing.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 17, 2024

    open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 17, 2024

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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