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Participant
July 24, 2019
Question

Installing AcrobatDC (and others Adobe apps) via SCCM. Deployent question.

  • July 24, 2019
  • 1 reply
  • 563 views

We have a large number of machines in our organization that have Creative Cloud and Acrobat DC, but their copy of Acrobat DC is a few versions behind.  I want to push out an install of the most recent version via SCCM and I seem to be having trouble getting it to work properly.

I created a package on the Adobe Admin Console, it contains Adobe CC and Acrobat DC only.  The folder is on our SCCM server and I created a package that looks in the fodler where the setup.exe resides and runs "setup.exe --silent"  I've also tried "Setup.exe --mode=silent"  and it always fails to run.  It is downloading the data to the ccmcache folder, but is unable to run.   I even tried running JUST the acropro.msi by itself and also no dice.

Any suggestions?

We have a current deployment of CC that seems to work fine using  "Set-up.exe" --mode=silent

Thanks in advance.

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1 reply

JBozemanAuthor
Participant
July 24, 2019

UPDATE!

What I have discovered is that, when I create a package through the admin console and download it, if I try to run it locally and not in silent mode it will  immediately return an error:

and will not install.  If I check the PDApp.log, the following is shown:

This particular package is just Adobe CC and Acrobat DC.  I have two others, one that is AdobeCC and Photoshop and one that is  AdobeCC and InDesign.   Both of those seems to work (although for InDesign the installer keeps going for what seems like an excessive amount of time before closing the window.  Even though the software has been installed for several minutes.).

I only get this particular error through the package with Acrobat. Tried with both 32 bit and 64 bit versions.

I have tried re-making it and re-downloading, but it makes no difference.