Skip to main content
Jmarvin145
Participant
May 8, 2022 10:27 PM UTC
Answered

Installing Creative Cloud Apps

I use CC (Teams subscription) for a client on my home office computer. We have purchased a new subscription for personal/family use. Do I need to download the apps again, or will my personal account be able to find the apps that are already installed and use them under my personal account? Also, can I delete the files from the work CC and/or move them over to the personal/fam account?

This topic is closed to new replies. Start a new post to keep the conversation going.
Nancy OShea
Nancy OSheaCorrect answer
Community Expert
May 8, 2022 11:00 PM UTC

Work files stored on your local computer remain on your local computer. 

Team files stored on Creative Cloud storage cannot be accessed from your Personal log-in.  You would need to log-in to your Teams account and copy them to your computer.


Creative Cloud Assets https://assets.adobe.com
- Synced files
- Cloud documents
- Deleted files

Lightroom https://lightroom.adobe.com
- Photos
- Albums
- Edited files
- Imported files
- Deleted files

Document Cloud https://documentcloud.adobe.com
- All documents
- Starred files
- Shared files

Creative Cloud Express (formerly called Spark)
- Projects
- Brand files
- Graphics
- Web pages
- Videos

 

Nancy O'Shea— Product User & Community Expert

4 replies

Abambo
Community Expert
Community Expert
May 9, 2022 9:24 PM UTC

The apps are exactly the same. So, no need to redownload.

Translate
ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
May 9, 2022 2:12 PM UTC

<moved from download&install>

Translate
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
May 8, 2022 11:00 PM UTC

Work files stored on your local computer remain on your local computer. 

Team files stored on Creative Cloud storage cannot be accessed from your Personal log-in.  You would need to log-in to your Teams account and copy them to your computer.


Creative Cloud Assets https://assets.adobe.com
- Synced files
- Cloud documents
- Deleted files

Lightroom https://lightroom.adobe.com
- Photos
- Albums
- Edited files
- Imported files
- Deleted files

Document Cloud https://documentcloud.adobe.com
- All documents
- Starred files
- Shared files

Creative Cloud Express (formerly called Spark)
- Projects
- Brand files
- Graphics
- Web pages
- Videos

 

Translate
Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Community Expert
May 8, 2022 10:41 PM UTC

You don't need to uninstall.

Just sign out on one account and sign in on the other.

 

Which files and where are they located?

Translate