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J
joelw6947388
Participating Frequently
April 19, 2018
Question

Installing Pro DC and DC Reader - Make Reader default Viewer for all users

  • April 19, 2018
  • 1 reply
  • 4709 views

VMWare Horizon Environment - Cloned Desktops created from Golden Image.

Adobe DC Pro and Reader installed in to the Image.

Adobe DC Pro installed for named users but not run using this:

  1. Log in to master image.
  2. (Optional) Customize the installer with the Customization Wizard.
  3. Install Acrobat on the master image with the following command:

Setup.exe  /sALL /msi ROAMIDENTITY=1 ROAMLICENSING=

  1. hut down the master image.
  2. Take a snapshot of the master image.
  3. Update all VM desktops using the captured snapshot.

Problem - PDF Viewer defaults changed to PRO for all users. What do I need to change when creating to keep users default to Adobe Reader? (or whatever PDF viewer the user currently has). Using PRO is an issue as only 20 of our 300 users actually have a named user license available to use.

This topic has been closed for replies.

1 reply

EnterpriseHelp
EnterpriseHelp
Inspiring
April 20, 2018

I don't know what "but not run using this" means because you then cut a paste required steps from the Admin Guide.

Did you follow the steps on this page when installing the product on the master image?

Setting the Default PDF Viewer — Enterprise Administration Guide

J
joelw6947388Author
Participating Frequently
April 20, 2018

Sorry, I meant those were the instructions how to run/install the application.

Yes, I have read the guide - and followed the instructions for a VMware Horizon Named User Deployment.

Basically, anyone logging in to that machine has their default PDF reader changed to Adobe DC Pro.

Here are the steps I have taken which is fairly straightforward:

Common Deployment Options — Enterprise Administration Guide

Installation

  1. Log in to master image.
  2. (Optional) Customize the installer with the Customization Wizard.
  3. Install Acrobat on the master image with the following command:
Setup.exe  /sALL /msi ROAMIDENTITY=1 ROAMLICENSING=1

  1. class="first"
  2. For First-party cookies, choose  Accept.
  3. For Third-party cookies, choose  Accept.

_images/privsettings.png

  1. Shut down the master image.
  2. Take a snapshot of the master image.
  3. Update all VM desktops using the captured snapshot.

If there is a licensing failure, verify the following registry keys are enabled, and the values are set as 1 on the master image. If not, create the key and set the value as 1.

[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Licensing\UserSpecificLicensing]"Enabled"="1" [HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Identity\UserSpecificIdentity]"Enabled"="1"

Note

Unlike serialized deployments, do not launch Acrobat on the master image.

EnterpriseHelp
EnterpriseHelp
Inspiring
April 20, 2018

Did you follow the instructions for setting the default viewer? That has to be done first.

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