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Participant
June 20, 2013
Question

Installing the entire CC Suite using CCP

  • June 20, 2013
  • 1 reply
  • 702 views

Hello,

Is there a problem with currently installing the entire CC Suite via a CCP app?

I created an app just fine this morning after the updated yet i've run it three times on my machine and it has failed.

The first time it failed was because CS6 Photoshop was open, this was quickly fixed but then it failed another two times. 

The installation log doesn't give much away as there are warnings all over the place and i can't see a specific app failing....  Prelude CC was the last thing to try and install....

I have various logs but don't want to post a load of them up here as it'd look crazy, any help on this at all or anyone experiencing similar things?

Thanks,

Joe

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    1 reply

    saranshkatariya
    Adobe Employee
    Adobe Employee
    June 21, 2013

    Hi,

    Ideally, there should not be any problem in installing CC Apps using creative cloud packager 1.1. Do send in the PDApp.log file of the machine where the install is failing. PDApp.log file is formed in user specific temp location (run %temp%) if you are deploying on a windows machine and in (userName)/Library/Logs if you are a mac user.

    Thanks,

    Saransh Katariya | Adobe Systems | skatariy@adobe.com

    Participant
    June 21, 2013

    Hello,

    Yes the installer worked today for some reason, i had to remove CS6 though, i'd of hoped the two could just cope alongside each other just whilst i was testing it before deploying to our users.

    Not to worry now though, it's installed ok so thanks for the reply!